Privacy Policy

At Americans Custom Patches (referred to as “we,” “us,” or “our”), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://americanscustompatches.com/ (the “Site”) or use our services. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information when you visit our Site or interact with our services. This information includes:

  • Personal Information: Information you provide directly, such as your name, email address, phone number, shipping address, and payment information, when placing an order or contacting us.
  • Non-Personal Information: Automatically collected information such as IP address, browser type, operating system, and browsing behavior (e.g., pages viewed, time spent on the Site).
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and improve our services.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders, including shipping and payment processing.
  • Communicate with you about your orders, updates, and special offers.
  • Improve our Site’s functionality, user experience, and customer service.
  • Monitor and analyze Site performance to identify trends and improve security.
  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing services.
  • Legal Compliance: We may disclose your information when required by law, such as to comply with legal processes or respond to government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access, update, or correct your personal information by contacting us.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in our emails.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

6. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted will constitute your acceptance of the revised policy.